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Credential Renewal

Stay current, credible, and aligned with IMCC’s global standards. Your IMCC credential is valid for 3 years. Renewal keeps your knowledge, ethics, and practice up to date.

Who should renew?

Any mentor holding an active IMCC credential (Level 1, 2, or 3) whose expiry date is approaching or has recently lapsed (see Lapsed & Reinstatement below).

Renewal Timeline (at a glance)

Renewal window opens: ~90 days before your expiry date

Grace period (if needed): Short window after expiry with late conditions (see Lapsed & Reinstatement)

Processing time: Begins after submission + payment; status visible in your dashboard

Step-by-Step Renewal

Step 1: Sign in to your Mentor Dashboard

Log in using your IMCC ID. Your dashboard shows your credential status, expiry date, and renewal checklist.

You’ll see:

  • Required CPD hours target for your level
  • Mentoring hours update requirement
  • Ethics recommitment task
  • Reflective submission requirement
  • Renewal Fee (no numbers displayed here)

Step 2: Update your Mentoring Hours Log

Add mentoring hours from the current credential cycle.

  • Include dates, mentee role/sector, session type (1:1/group), and duration
  • Where applicable, add verification (e.g., supervisor or mentee acknowledgement)

Step 3: Record your CPD Hours

Log your Continuing Professional Development (CPD) activities from this cycle. Typical activities include:

workshops/webinars, supervision circles, conferences, delivering training, research/publication, or structured reflective study.

For each entry, add: title, provider, date, duration, proof (certificate/agenda/URL/notes).

Step 4: Recommit to the IMCC Code of Ethics

Review the current Code of Ethics and submit your annual recommitment.

  • Disclose any conflicts of interest or ethics incidents (if any)
  • Confirm adherence to confidentiality and professional conduct

Step 5: Submit a Reflective Update (Short)

Upload a brief reflection (guided prompts provided) on:

  • What evolved in your practice during this cycle
  • One ethics/complexity situation and how you handled it
  • Your development goals for the next cycle

(Level 3 may be asked for a mini case-note or evidence of supervision.)

Step 6: Review & Pay the Renewal Fee

Proceed to the Renewal Fee checkout in your dashboard.

  • Fee covers administrative verification and panel review
  • If you trained outside IMCC and are using the RPL/Challenge Route, an additional review fee may appear
  • If your credential lapsed, a reinstatement fee may apply (see below)

You’ll receive an on-screen confirmation and an email receipt.

Step 7: Verification & Audit (If Selected)

Your submission is verified by the IMCC team. A random audit sample is applied across renewals. If selected, you may be asked to provide:

  • Attendance certificates / supervisor confirmations
  • A short call/recording to clarify entries
  • Additional evidence for CPD or mentoring hours

Step 8: Decision & Credential Update

When approved, your credential validity is extended for the next 3 years. You’ll get:

  • Updated digital certificate and badge
  • Renewed listing on the IMCC Global Mentor Registry
  • Dashboard updated with your new cycle dates

If more information is needed, you’ll receive a request for clarification with a simple re-upload flow.

Step 9: Keep Growing

Your dashboard helps you:

  • Track next renewal due date
  • Log CPD as you go (no end-cycle scramble)
  • Access curated learning and supervision options

Lapsed & Reinstatement

If your credential has expired:

  • You may renew within a short grace period by completing the steps above and paying the renewal + reinstatement fees.
  • If the grace period is exceeded, you may be asked to complete additional CPD and/or a short reassessment task before reinstatement.

Your dashboard will clearly show the options and requirements based on how long it’s been since expiry.

What if my CPD or hours are short?

You can still initiate renewal. The dashboard will guide you to:

  • Top-up options (IMCC-approved webinars, supervision circles, micro- courses)
  • A defined time window to complete any shortfalls before the decision

Appeals

If you disagree with a decision, submit a simple Appeal Request from your dashboard. Your application will be reviewed by an independent panel.

Calls-to-Action

  • Renew My Credential
  • View Acceptable CPD Activities
  • Contact Renewal Support

Let's Connect!